Customer Experience research should help you to identify your ideal users, those, you want to target. If you don’t know who are your clients or don’t know the goals and tasks of your users, or you want to know the everyday tasks of your clients, you can conduct research that is very similar to the … Read morePersonas, Customer Experience Research
One of the ways to see whether your mockups have design issues, wording issues or typos, or any UX problems is to run a round of user interfaces quality assurance. During this study, I am checking the designs to identify the issues that should be updated before the product will go live. Users don’t want … Read moreUser Interface Quality Assurance
I am working on the full circle of Usability Research, mostly of the website and mobile apps. Twice a year, in April and October, I prepare and conduct the usability tests with the visitors of the Global Sources Trade Shows in Hong Kong. But I started conducting the remote online usability tests in 2016. I … Read moreUsability Research
Sometimes you only have an idea in mind, concept or (Minimum Viable Product) MVP, not the ready-to-use product. In this case, you can conduct a study to learn more not only about the usability issues of your current implementation but also what will your potential users feel about the product, which features they will value, … Read moreProof of Concept (POC) Test
Some examples of quick mockups. I mostly used Photoshop for the designs below. 1. Exhibitors List redesign Updated based on my mockups, example URL: https://www.globalsources.com/trdshw/T/HONGKONG-ELECTONICS-2021-OCT/mp/2808800063904/Brand-Zone/0.htm?source=TSCON9_PavilionImages 2. TMX – ThreatMetrix form for the blocked users How to get there: register with Global Sources with some fake details and email like “user@xxx.com”. Log out and try to … Read moreQuick Mockups